Care Guide

Our jewellery is handmade with polymer clay. Our studs are sterling silver & our backs are nickle free aluminum. The hoops we use are gold plated unless otherwise stated on the listing.

Store your earrings out of direct sunlight

Minimize exposure to excessive heat and water.

Perfumes, lotions and makeup can cause browning and staining of the polymer, its best to put jewellery on last to minimize contact.

While pieces are strong, please avoid bending or dropping as breakages can still occur.

Clay components can be wiped with a damp cloth and then buffed with a microfibre cloth to return luster also.

If you have any concerns or issues, please get in touch with us at hello@thirtytwohallloos.co.nz. 

We cannot accept returns due to change of mind for hygiene reasons.

If your item is faulty we will happily work with you to fix or replace and if neither option is appropriate we will happily refund- however we will not refund if they have not been appropriately cared for as outlined in the care guide.